REFUND INFORMATION

Unfortunately, due to the uncertainty around events with the current COVID-19  restrictions, we have made the tough call to cancel the Oktoberfest event. 

 

If you would like a refund, please complete the form below. All refunds will be made  to the card used to in the initial purchase and please ensure the name on the refund  form is the same as the name of the original purchaser. 

Refunds will take at least 14 days to process. This is partly due to the system but  also the fact we will need to administer these refunds manually, so we do request  your patience. 

 

If you want to transfer your ticket to the Te Anau event, please click here.  

CONTACT FORM

Please allow at least 14 days for your refund to be processed